© ES-CON JAPAN Ltd.

Privacy Policy

privacy policy

1. Basic Policy

ES-CON JAPAN (hereinafter referred to as "ES-CON JAPAN" and each of the consolidated subsidiaries listed in ES-CON JAPAN's securities report hereinafter referred to as "Group Companies") will handle personal data appropriately in compliance with the Personal Information Protection Act and other laws and regulations, the guidelines of the Personal Information Protection Commission and other guidelines.

2. ES-CON JAPAN name, head office location and representative name

Trade name ES-CON JAPAN Ltd.
Head Office Location
Tokyo Head Office
The Okura Prestige Tower 20F, 2-10-4 Toranomon, Minato-ku, Tokyo
Osaka  Head Office
Meiji Yasuda Life Insurance Osaka Midosuji Building 13F, 1-1 Fushimi-cho 4-chome, Chuo-ku, Osaka
representative Takatoshi Ito

3. Acquisition and Use of Personal Information

When acquiring personal information, ES-CON JAPAN will publicly announce or notify the purpose of use (including the public announcement under this policy), and when acquiring personal information directly from the individual (meaning a specific individual who can be identified by personal information) in a contract or other document (including electromagnetic records*), the purpose of use will be clearly stated in advance and acquired by lawful and fair means. ES-CON JAPAN will use personal information appropriately within the scope necessary to achieve the purpose of use (however, if permitted by the Personal Information Protection Act or other laws and regulations, personal information may be handled beyond the purpose of use). ES-CON JAPAN will not use personal information in a manner that is likely to encourage or induce illegal or unjust acts.

※ An electromagnetic record is a record made in electronic form or in a form that cannot be recognized by human perception.

4. Purpose of Use of Personal Information

  1. (1) ES-CON JAPAN business objectives

    ES-CON JAPAN aims to control or manage the business activities of each group company by operating the following businesses and by owning shares or equity, etc., of each group company operating the following businesses, and will use personal information (excluding specific personal information) for those business purposes.

    1. ① Consulting services related to urban development, regional development, and land development
    2. ② Consulting services related to asset utilization and management for individuals and corporations
    3. ③ Sales, management and agency services for detached houses, condominiums and land for sale, as well as related consulting services
    4. ④ Real estate buying and selling, leasing, brokerage, management and other related agency and consulting services
    5. ⑤ Real estate property management (management and operation) business
    6. ⑥ Asset management of real estate and real estate trust beneficiary interests
    7. ⑦ Planning, sales, intermediation and consulting services for housing equipment, interior decorations, gardening supplies, clothing, daily necessities, nursing care products, etc.
    8. ⑧ Contracting, design, construction and supervision of architectural and civil engineering works
    9. ⑨ Life insurance solicitation business
    10. ⑩ Non-life insurance agency
    11. ⑪ Business related to real estate liquidation based on the "Law on Liquidation of Assets"
    12. ⑫ Business related to real estate specified joint ventures based on the Real Estate Specified Joint Ventures Act
    13. ⑬ Holding and buying and selling of trust beneficiary rights, and services relating to their agency or intermediation
    14. ⑭ Money lending business
    15. ⑮ Information processing services, information provision services, advertising, promotion and their representation, and related consultancy services
    16. ⑯ Operations related to the production, cultivation, purchasing, processing, wholesale and sales of agricultural products
    17. ⑰ Business related to the establishment, operation and management of serviced housing for the elderly, as well as business related to home care services, home nursing care support services, nursing care services and nursing care prevention services
    18. ⑱ Building management, maintenance, cleaning and security services
    19. ⑲ Planning, operation, management, and administration of sports facilities, hotels and other accommodation facilities, and restaurants, as well as related consulting services
    20. ⑳ Planning, production, operation and management of various events
    21. ㉑ Employment placement and worker dispatch business operations
    22. ㉒ Real estate remodeling, renovation, conversion and interior coordination services
    23. ㉓ Planning, sales, management of cemeteries and ossuaries, and other services related to memorial services for the deceased, as well as consulting services related to these services
    24. ㉔ Design, development, sales, installation, rental, lease, maintenance and management of solar power generation equipment and facilities, as well as operations related to the electricity sales business
    25. ㉕ Parking lot operation, management and related consulting services
    26. ㉖ All business related to the above

  2. (2) Purposes for each target of ES-CON JAPAN personal information

    For the business purposes mentioned above, ES-CON JAPAN will use personal information for each target person (the targets described in ① to ⑤ may be collectively referred to as "Customers, etc.") as follows:

    1. ① For individual customers
      • Customer identity verification and personal authentication
      • Proposals for customers
      • Responding to, confirming and recording customer inquiries, consultations, complaints, repairs and support
      • Delivery of products, invoices, prizes related to campaigns in which you have participated, etc.
      • Product development and other service improvement
      • Improving and enhancing your experience on the digital services (websites, mobile apps, etc.) provided by ES-CON JAPAN and its group companies
      • Providing advertisements and information on products, services, campaigns, etc. via invitation letters, e-mails, etc.
      • Delivery of behavioral targeting ads using ad distribution companies such as Google
      • Analysis of attribute information and behavioral history obtained by ES-CON JAPAN and group companies in order to understand customers' hobbies, preferences, etc.
    2. ② For employees of corporate clients
      • For business-related communications, contract implementation, business negotiations, etc.
      • To manage business partner information
    3. ③ Regarding shareholders (or their officers and employees if the shareholders are corporations)
      • Exercising rights and fulfilling obligations under laws and regulations such as the Companies Act and the Financial Instruments and Exchange Act, and rules of financial instruments exchanges
      • Management of shareholders, including creating records in accordance with various laws and regulations
    4. ④ Regarding recruitment and recruitment activities for applicants
      • Recruitment and recruitment activities: Contacting applicants, providing information, and other uses necessary for recruitment and recruitment activities
    5. ⑤ Regarding employees of ES-CON JAPAN and group companies (including retirees)
      • Business communication to employees
      • Payment of remuneration (wages, bonuses, allowances, etc.) to employees, performance of personnel and labor management, provision of employee benefits
      • Health management for employees

  3. (3) Use of Personal Information

    We may use personal information of customers, etc. obtained from third parties other than ES-CON JAPAN or group companies by linking it with personal information of customers already held by ES-CON JAPAN or group companies.

5. Safety control measures for personal data

ES-CON JAPAN will take necessary and appropriate safety management measures to manage personal data, including preventing leakage, loss, or damage. We will also provide necessary and appropriate supervision to employees and contractors (including subcontractors) who handle personal data. Safety management measures for personal data are specifically set out in separate internal regulations such as the "Personal Information Protection Management Regulations," the main details of which are as follows:

  1. (1) Formulation of this Policy

    In order to ensure the proper handling of personal data, we have established this policy (Personal Information Protection Policy) regarding "compliance with relevant laws, regulations, guidelines, etc." and "contact point for questions and complaints."

  2. (2) Personal information protection management regulations, etc.

    Regarding the acquisition, use, storage, provision, deletion, disposal, etc. of personal information, we have established internal rules such as "Personal Information Protection Management Regulations" regarding handling methods, responsible persons/staff and their duties, etc., and have stipulated the following measures.

  3. (3) Safety control measures for personal data

    • Organizational safety management measures
      • Appoint a person responsible for the handling of personal data, clarify the employees who handle personal data and the scope of personal data handled by said employees, and establish a reporting system to the person responsible in the event of finding facts or signs of violation of the Personal Information Protection Act or internal company regulations.
      • Regarding the handling of personal data, we will periodically conduct self-inspections and have ES-CON JAPAN internal audit department conduct audits.
    • Personnel safety management measures
      • Regular training is provided to employees on important points regarding the handling of personal data.
      • Stipulate matters related to confidentiality of personal data in the Personal Information Protection and Management Regulations, etc.
    • Physical safety control measures
      • Decide the area in which personal data will be handled and take measures to prevent unauthorized persons from viewing personal data.
      • Measures will be taken to prevent theft or loss of devices, electronic media, documents, etc. that handle personal data, and measures will be taken to prevent personal data from being easily identified when carrying such devices, electronic media, etc., including within the company and construction and sales sites of condominiums, detached houses, etc.
    • Technical safety control measures
      • Implementing access control to limit the scope of personnel and personal information databases handled
      • Implement a mechanism to protect information systems that handle personal data from unauthorized external access or malicious software.
    ※ We will continually review and improve our personal information protection management regulations, including safety control measures.

  4. (4) Reference: Regarding "personal information" and "personal data"

    ①What is personal information?

    "Personal information" refers to information about a living individual that can identify a specific individual by name, date of birth, etc., and information that includes a "personal identification code." "Personal identification code" refers to physical characteristic data such as fingerprints, DNA, and facial structure, as well as official numbers assigned to individuals, such as My Number, passport numbers, and driver's license numbers.
    (Personal Information Protection Act, Article 2, Paragraphs 1 and 2)

    ②What is personal data?

    "Personal data" refers to personal information that constitutes a "personal information database, etc." A "personal information database, etc." refers to a collection of information, including personal information, that is systematically organized so that specific personal information can be searched for. Specifically, regardless of whether it is managed on a computer or on paper, if personal information is organized and classified according to certain rules and arranged in order with a table of contents, index, etc. so that specific personal information can be easily searched for, it is considered a "personal database, etc."
    (Personal Information Protection Act, Article 16, Paragraphs 1 and 3)

6. Joint Use of Personal Data

ES-CON JAPAN will jointly use the personal information of "Customers, etc." described in "4. Purpose of Use of Personal Information" above as follows.

  1. (1) Items of personal information

    Customers' addresses, names, postal codes, telephone numbers, fax numbers, email addresses, etc.

  2. (2) Scope of joint users

    • Chubu Electric Power Co., Inc. Chuden Real Estate Co., Inc. ES-CON JAPAN group companies
    • Business operators who engage in business alliances, outsourcing, subcontracting, supplying equipment and providing after-sales services in relation to the acquisition of real estate, construction and sales of buildings, etc., conducted by Chubu Electric Power Co., Inc., ES-CON JAPAN, Chuden Real Estate Co., Inc. the Company and its group companies, and other businesses listed in 4. (1)
    • Other parties (e.g. life insurance companies, non-life insurance companies, banks) and contracting parties (e.g. advertising distribution companies) with whom Chubu Electric Power Co. Inc., Chuden Real Estate Co. Inc., ES-CON JAPAN and group companies carry out business for the purpose of "4. Purpose of Use of Personal Information" above.

  3. (3) Purpose of use

    We will use the information jointly within the scope of "4. Purpose of Use of Personal Information" above.

  4. (4) Name, address, representative, etc. of the company responsible for managing the personal data

    ES-CON JAPAN will be responsible for the personal data that is shared. For ES-CON JAPAN address and representative, please see 2. above.
    For inquiries regarding joint use by ES-CON JAPAN  and group companies, please see "13. Contact point (department in charge)" below.

7. Supervision of Employees and Contractors

When ES-CON JAPAN has employees handle personal data, we provide necessary and appropriate supervision to such employees to ensure the safety of such personal data. Furthermore, when ES-CON JAPAN outsources all or part of the handling of personal data, we provide necessary and appropriate supervision to the outsourcee to ensure the safety of the personal data entrusted to us.

8. Provision of personal data to third parties

ES-CON JAPAN will not provide personal information we have received to a third party, except in the following cases:

  • When prior consent has been obtained from the customer, etc.
  • When outsourcing to the extent necessary to achieve the purpose of use
  • When required to provide by law
  • When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent
  • When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the customer's consent
  • When it is necessary to cooperate with a national or local government entity in carrying out legally required duties, and obtaining the customer's consent may impede the performance of said duties
  • When providing information to those listed in the scope of joint users in 6 above

9. Ensuring accuracy of data content, etc.

ES-CON JAPAN will endeavor to keep personal data accurate and up-to-date to the extent necessary to achieve the purpose of use, and to delete such personal data without delay when it is no longer necessary to use it.

10. Disclosure of Retained Personal Data

When ES-CON JAPAN Ltd. requests disclosure of personal information (including disclosure of records of provision of personal data to a third party) pursuant to the Personal Information Protection Act, we will disclose the information to the customer without delay after confirming that the request is from the customer (we will notify the customer if the personal information in question does not exist). However, this does not apply if ES-CON JAPAN Ltd. is not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations. Please note that a fee (1,500 yen per request) will be charged for the disclosure of personal information.

11. Correction and Suspension of Use of Retained Personal Data

ES-CON JAPAN strive to keep personal data accurate and up-to-date.
If an individual requests that the details are inaccurate, etc., we will confirm the details and then correct, add, or delete (hereinafter referred to as "correction, etc.") the retained personal data. In addition, if an individual requests that we suspend or delete (hereinafter referred to as "suspension of use, etc.") the use of retained personal data because the retained personal data that identifies the individual is being handled outside the scope of the purpose of use or because the retained personal data that identifies the individual has been obtained illegally, we will suspend the use of the retained personal data after confirming the details and if the facts related to the request are confirmed.
In addition, regarding the provision of retained personal data to third parties (including the "joint use" described in 6 above), we will stop providing such data upon request from the individual after confirming the details. However, please note that if the use of retained personal data is suspended, there may be services that cannot be provided. Requests for correction or suspension of use of retained personal data are accepted at the inquiry desk described below.

12. Reporting leaks, etc.

In the event that personal data is leaked, lost, damaged, etc., ES-CON JAPAN will make the necessary reports in accordance with the provisions of the Personal Information Protection Act and other laws and regulations, and will notify the person concerned of the occurrence of the incident or take any other measures to that effect.

13. Contact point (department in charge)

Please contact ES-CON JAPAN office for any requests to correct, suspend use, disclose, etc. of personal data held by ES-CON JAPAN or for any other inquiries.

ES-CON JAPAN Personal Information Desk

〒105-0001
2-10-4 Toranomon, Minato-ku, Tokyo
The Okura Prestige Tower 20F
ES-CON JAPAN Ltd. Personal Information Desk

Tel 0120-116-356 (toll free)

Business hours 9:30-17:00 (Excluding Saturdays, Sundays, national holidays, New Year's holidays, and summer holidays)

Mail info@escon.jp

14. Use of Cookies

ES-CON JAPAN order to provide services to those who visit our website, we may use a system that sends information from a file called a cookie to the visitor's computer. This information is stored on the computer's hard disk or memory, but the cookie information is used for marketing analysis of ES-CON JAPAN and the websites of our group companies and for providing various services, so it does not violate the visitor's privacy. If you wish to reject cookies, you can set it in your browser, but some functions may not be available.

15. Date of establishment and revision of the Personal Information Protection Policy

Establishment:
revision:
Last revised:

ES-CON JAPAN Ltd.

Representative Director Takatoshi Ito

Contact